Privacy Policy

The Therapy Collective – Privacy Policy

This Privacy Policy describes how The Therapy Collective Pte. Ltd. (“we”, “our”, “us”) collects, uses, and protects personal data obtained through our website (therapycollective.sg), contact forms, and online communications. By using our website or submitting information to us, you consent to our collection and use of your personal data in accordance with this policy.

1. Information We Collect

We may collect personal information such as your name, email address, phone number, and any other details you provide when contacting us via our website or email. We also collect information automatically through cookies and analytics tools to understand website traffic and improve user experience.

2. How We Use Your Information

Your personal information is used to respond to enquiries, manage appointments, provide therapy and coaching services, and communicate relevant updates. We may also use anonymised data for service improvement or research purposes.

3. Use of Third-Party Platforms

We may use secure third-party platforms such as Plato for telehealth sessions and other service providers for website hosting and analytics. These platforms are required to maintain strict confidentiality and comply with data protection regulations.

4. Data Protection and Security

We employ appropriate administrative, technical, and physical safeguards to protect your data from unauthorized access or misuse. All communications via Plato are encrypted and comply with privacy standards applicable to telehealth services.

5. Links to Other Websites

Our website may contain links to other websites not operated by us. We are not responsible for the content or privacy practices of such external sites and encourage you to review their policies.

6. Retention and Access

Personal data will be retained only for as long as necessary for the purposes for which it was collected, or as required by law. You may request access, correction, or deletion of your data by contacting us at admin@therapycollective.sg.

7. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The latest version will always be available on our website.

8. Contact Us

For questions about this Privacy Policy or your personal data, please contact us at admin@therapycollective.sg

Last updated: November 2025